Position Title:

Compliance Division Director

Job Description:

Incumbent manages, plans, develops, and administers services and programs related to parking enforcement, crossing guard services, and impounding of vehicles. Assigns and directs work of staff, regularly reviews program activities and performance. Monitors and ensures assigned programs are meeting goals and objectives of the City.

This is an appointed, at-will position without tenure and exempt from the career service system.

This position includes a robust benefits package: learn more about our benefits here! (https://www.slc.gov/publicservices/wp-content/uploads/sites/14/2022/12/Living-Working-in-SLC-2022.pdf)

TYPICAL DUTIES:

• Responsible for the program budget. Manages the work effort and strategies to ensure revenue goals are met. Directs the preparation and adjustments to the annual budget document. Monitors and manages department-related budget, resources and financial transactions. Ensures appropriate processes, procedures, and policies are in place and followed for all financial transactions.

• Presents the program’s policies and positions in meetings, negotiations, and communications with the public, citizen and industry groups, mayor and city council members, other government agencies, the media and other public forums within assigned areas of authority.

• Responsible for enforcing City Code, making recommendations for code revisions and developing and implementing policies and procedures.

• Proactively designs, implements, and monitors assigned programs including management and oversight of best management practices, performance measures, personnel, equipment maintenance, etc.

• Regularly reviews and recommends and initiates process improvements actions that ensure parking enforcement, impounding of vehicles and crossing guard services are delivering cost-saving measures, and efficiencies, necessary to enhance operations and meet City and program goals and objectives.

• Analyzes and formulates program policies, goals and objectives to improve efficiency and effectiveness. Creates strategic plans to support the policies, goals and objectives of the program.

• Regularly reviews program operations and incorporates sustainable and environmentally sound practices, programs and procedures, including, but not limited to, bike/walking patrol operations, vehicle efficiency and material reduction or reuse.

• Responsible for hiring program personnel and providing needed coaching and appropriate discipline. Ensures employee productivity and effective use of resources by coaching, mentoring, and training supervisory staff. Evaluates and documents performance of supervisors and office staff.

• Manages compliance operations and recommends changes to the City programs including changes in City Code, parking enforcement policies and procedures, impounding vehicles,

• road markings, pay stations, crossing areas and school zones. Recommends policies and procedures for the handling of parking tickets by the hearing officers.

• Negotiates and administers contracts for the computerized parking citation program, pay stations, and various other vendor agreements with public and private entities.

• Oversee, plan and direct regular meetings with other city entities involved with the implementation and oversight of city parking operations.

• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Public Administration, Business Management or closely related degree, plus six (6) years progressively responsible experience managing public programs including a minimum four (4) years in a supervisory capacity. A combination of six (6) years of directly related program and/or management experience may be substituted for the required education.

• Ability to establish and maintain effective working relationships with elected officials, department heads, employees, and the public.

• Proficient in teamwork and communicating effectively with employees and stakeholder groups to achieve state goals.

• Proficient in computer applications such as MS office and experience in use of parking enforcement systems or other similar code compliance and work management system.

• Understanding of enforcement codes and City’s parking enforcement codes or ability to quickly learn and apply City parking codes.

• Possession of a valid state driver’s license or Utah driving privilege card.

WORKING CONDITIONS:

• Light physical activity, generally comfortable working conditions. Occasional exposure to heat, cold, dust; occasional out-of-doors. Frequent driving of an automobile or light utility vehicle.

• Exposure to stress as a result of human behavior.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

POSITION TYPE

Full-Time

POSITION SALARY RANGE

$89,500.32 - $122,216.64

DEPARTMENT

Public Services

Full Time/Part Time:

Full time

Scheduled Hours:

40

Don't see your interests, but would still like to apply?

Our Salt Lake City family serves a population of over 199,000. We're committed to providing resources, access, and opportunity to all and continue to recruit and retain diverse, talented people. Our employees make a real difference with the work they do every day and are actively shaping our beautiful City's future.

We are dedicated to promoting equity, inclusion and belonging for all members of our City family. As an Equal Opportunity Employer, the City is committed to building a qualified and competent workforce based on principles of diversity at each step of the recruitment and selection process.

We aspire to shape a better community and workplace, and as such, we are committed to pay equity. We are proud to have achieved gender pay equity as a leader in the Utah community by creating an inclusive workplace where there is equal opportunity for all.

Additionally, the City is committed to the full inclusion of all qualified individuals. As part of this commitment, Salt Lake City will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at 801-535-7900.