Job Summary

The Warehouse Trainer position serves as the knowledge center of Warehouse operation, providing comprehensive initial training, specific process instruction and coordinating hiring events. A typical day as a Warehouse Trainer consists of communicating training needs with managers, training 1 on 1 with warehouse employees, scheduling job advancement training sessions, and working with groups of new hires to ensure they understand all processes. Trainers are also responsible for documenting the results of job advancement training, in order to facilitate promotions and transfers. Trainers work closely with both Warehouse employees, and Warehouse management, due to their status as subject matter experts.

This role may report to the Knox or Ridge warehouse as business needs dictate.

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours.

Responsibilities

Include but not limited to:

• Conduct training sessions to Warehouse staff on warehouse functions and operations

• Conduct training sessions to Returns Dept staff on RMA functions and operations

• Interview and hire applicants for Warehouse

• Maintain training records and staff evaluations

• Update and maintain existing training ISO documentation for use in SHI’s training platform

• Design, develop courses & programs using multiple training vehicles (video, documentation, and practical exercises)

• Provide feedback, support, training & guidance to trainees

• Share feedback & observations regarding the new hire staff performance with management

• Lead open house hiring events, presenting the warehouse and giving descriptions of available positions

• Schedule advancement training in consultation with employees and managers

• Assist warehouse staff with picking, putaways, receiving and or shipping

Qualifications

• Associates Degree or relevant work experience required

• 2 years Warehouse experience

• Minimum 1 year work experience as a trainer or team leader

• Understanding of receiving, pick ticket printing, picking, shipping, config staging.

• Forklift Certification – will be trained and certified on site within the first 30 days.

Required Skills

• Strong planning and organization skills

• Ability to mentor and motivate others

• Ability to work in a fast paced environment

• Ability to take direction and follow instructions

• Ability to be detailed oriented and complete tasks with accuracy and efficiency

• Ability to work independently or part of a team

• Ability to show initiative to complete tasks without direct instruction

• Ability to understand and apply management feedback

• Ability to demonstrate professional attitude

• Ability to multi task and prioritize work

• Excellent communication skills (written/verbal)

• Excellent presentation skills

• Proficiency in the following applications/platforms:

• Outlook

• Word

• Excel

Unique Requirements

• Overtime and weekend work are available, and may be required throughout the year

• Position requires the ability to move or lift up to 50lbs

Additional Information

• The estimated annual pay range for this position is $50,000 - $70,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Refer a friend to this job (https://careers-shi.icims.com/jobs/16855/warehouse-trainer/job?mode=apply&apply=yes&in_iframe=1&hashed=-336032949)

Need help finding the right job?

We can recommend jobs specifically for you!

Job Locations US-NJ-Piscataway

Requisition ID 2024-16855

Approved Min (Total Target Comp) USD $50,000.00/Yr.

Approved Max (Total Target Comp) USD $70,000.00/Yr.

Compensation Structure Base Plus Bonus

Category Warehouse & Integration Center