Regional Demand Planner, AMEA

Location:

Petaling Jaya, 10, MY, 47800

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role

• To lead the monthly Demand review and reach a consensus demand plan by working closely with the Sales Leads and Cluster MD (South Pacific)

• To improve forecast accuracy, the bias for the market in scope (South Pacific)

• To establish and improve all DP-related regional reporting (AMEA)

• To manage and continually improve the sales forecasting process and develop the demand planning skills, capabilities, and tools (AMEA)

• To optimally use and improve the SAP APO process and tool, and other DP-related processes and reporting tools, with proper documentation (AMEA)

• To lead as AMEA PPU (Process Power User) and AMEA super user

  Key responsibilities include

• Internal - Sales (all BUs for South Pacific country cluster) – monthly:

• Generate baseline forecast rolling 24 months horizon

• Review actual sales vs lag 2month demand

• Improve demand forecast to compare with the latest trend, previous year, and budget, including contracts/late contracts.

• Facilitate demand validation and enrichment by capturing the assumptions, risks and opportunities on sales activity, customer projects, NPI, sub-co/co-packer and Interco flows

• Agree on a final demand plan and critical points to be escalated/resolved

• Integrate Budget and MTP process into S&OP Demand Planning monthly process

• Internal – Customer Service – monthly:

• Same as above

• (CS: within 3 months, Sales: 3M onwards)

• Internal – Supply Planning – monthly:

• Support supply balancing activities related to demand shaping

• Internal – Supply Chain/Finance – monthly:

• Provide demand visibility to the supply and finance team

• Internal - Global, Regional and Local multifunction – biweekly:

• As AMEA PPU (Process Power User) lead and drive on system improvement plan and statistic review for AMEA, and work collaboratively with the Global / Regional / Local teams. Standardization of process across AMEA. Technical power user.

• Communicate the needs, drive discussion, and deliver the results for DP related project/process and tool improvement for AMEA region

• Proper documentation

• External – Key customers – monthly:

• Improve demand forecast via customer collaborative forecasting

• Travel requirements: 10-15%

  About you

• Experience managing the S&D process as a demand planner. SAP users will have an advantage

• 10+yrs of overall experience of which 5+yrs of relevant experience in demand/supply planning and analysis

• Microsoft Excel, PowerPoint, and PowerBI knowledge is a must

• Strong communication skills, proactive, collaborative, and consensus-driven

• Strong analytical skills, capable of analyzing large datasets

• Has the ability to work independently with a sense of business acumen capable of presenting logical and well-structured proposals

• Can work in a cooperative, collegial environment across numerous business disciplines and diverse needs of various business units

• Energetic, enthusiastic and have the capacity to apply extra effort when the occasions demand

• Showing integrity, openness & honesty about risks and opportunities

• Presenting honest numbers and realistic forecasts

• Ability to challenge and make assumptions

• Ability to multitask in a fast-paced environment

• Close collaboration between different functions with a common business language

• Shared accountability to provide relevant inputs for the next process steps

• Time management skills, including the ability to multitask and work under tight deadlines

• Engage internal and external stakeholders

• Improve demand forecast via customer collaborative forecasting

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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