JOB REQUIREMENTS: Company Overview At Motorola Solutions, we\'re guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We\'re solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That\'s mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We\'re solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that\'s critical to connect those in need with those who can help. The work we do here matters.Department Overview*At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best! *MVTrac is a subsidiary of Motorola Solutions performing high level recovery, forwarding, skip and LPR services for lenders with assets in default.Job Description We are looking for a candidate with experience in managing support staff including; customer service, pre recovery processing and escalated account scenarios. Candidates need to be well-rounded, flexible and driven. The Supervisor I position will be responsible for assisted tasks for their Manager and daily tracking of all case workers in the MVTrac Recovery division. A successful Supervisor I will assist Managers in all day-to-day operational activities for the assigned recovery Tier. MVCONNECT has a commitment to excellence and the highest standards of recovery services. Our values and beliefs are critical to the success and growth of the business, and they were all created with a unique cultural foundation. Specific responsibilities could include but are not limited to: Provide support for direct report Manager and front line staff Review and assignment of accounts to the case workers through MVTrac\'s Account Movement Strategy Protocol. Documenting and processing client requests. Track each staff members daily productivity and provide coaching as needed Review Fee requests for accuracy and submission to lender. Preferred Qualifications: Bachelors Degree or equivalent 2+ years experience in business management Experience with recovery systems, forwarding models, and productivity tracking Client (auto finance) experience Presentation... For full info follow application link. Motorola Solutions is an Equal Opportunity Employer committed to no discrimination because of race, color, creed, marital status, age, religion, sex, national origin, citizenship, sexual orientation, gender identity or expression, genetic information, disability, protected veteran, or any other legally protected characteristic. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/0B001ADEFF75479C