Workplace Experience Coordinator

Job ID

166539

Posted

13-May-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Customer Service, Facilities Management

Location(s)

Melbourne - Victoria - Australia

• Global Financial Corporate client

• Brand new offices

• Fantastic client with nurturing culture and good work-life balance

• Melbourne CBD Collins Street location

• Easy access to public transport

Here's a snapshot of your day;

• Management of front of house & Reception service;

• This role will be based at the reception counter

• Ensure good presentation and aesthetics of front of house, reception counter and guests hospitality

• Accept and coordinate service requests

• Receives and directs incoming calls to appropriate personnel and voicemail.

• Greets and announces clients, applicants and visitors.

• Follows security procedures for recording guests, suppliers and other visitors.

• Arranges escorts as needed.

• Assists with scheduling and preparing meeting and conference rooms.

• Coordinates setup of conference/meetings rooms and arrange video and/or web conferencing as needed.

• Reviews invoices to arrange billing to appropriate department or business unit.

• Performs general administrative and clerical duties as needed.

• Orders pantry and office supplies and other common use items for the location, such as pantry supplies, stationeries, equipment toner, printer paper, etc.

• Maintains neat appearance reception area, conference rooms café and other common areas.

• Periodically inspects common area equipment to ensure good operating condition.

• Oversee and manage hard and soft services vendors and establish a network of contractor relationship to support office operations.

Our Ideal Person:

• Charismatic and empathetic individual who embodies the values of the company.

• Approachable, genuine and skilled in fostering positive relationships with stakeholders at all levels.

• Ability to inspire and motivate others, instill positively and sense of belonging within the workplace.

• Thrive in various situations, remain calm under pressure but proactive and will take initiative to address issues.

• Demonstrate integrity, passionate about creating supportive and inclusive workplace culture.

• Excellent time management and organization skills with the ability to manage workflow and priorities and meet deadlines.

• Intermediate to advanced level in core Microsoft Packages – Word, Excel, and Outlook

What's in it for you?

• Working alongside an experienced, well-established individual.

• Industry leading paid parental leave offerings.

• Flexibility and freedom to show initiative to do your best work.

• The opportunity to join a Global brand with and a growing national team.

• Our people are free to expand their skills and knowledge to drive their careers and reach their full potential.

• We value flexibility and our people work in ways that meet their work and life commitments and support their wellbeing, development, and performance.

• Our company is diverse and so are the opportunities for professional and career development.

• A range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days.

• We have a range of networking groups, committees and support programs including BE@CBRE, Women in Property, NextGen, Pacific & State DEI Committees, MamasThrive Program, ParentHub, Femme FM Program, Fee-Earning Women @ CBRE, First Nations Employee Group, Graduate Program, and more!

Can we inspire you to join us?

At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.

We are proud to be certified as a Family Inclusive Workplace in Australia. This is a great recognition to our different policies, programs and benefits which help us build a great family friendly workplace culture.

We are striving to remove barriers. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at recruitment@cbre.com.au.

We welcome and encourage First Nations People to apply.

We look forward to hearing from you!

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)