Critical Services Supervisor

Job ID

161945

Posted

11-Apr-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Building Management, Engineering/Maintenance, Facilities Management

Location(s)

Limerick - Limerick - Ireland

Job description

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Critical Environment lead to join the team located in our client site in Limerick but will also support other critical environment locations if required. The successful candidate will be responsible for the operation and maintenance of critical / essential mechanical and electrical equipment within the building and Data Centre’s, ensuring no loss time incidents or impact to business continuity.

Summary Description

Drives the planning, design, implementation, organization, and day-to-day operation of the site Data Centre’s in line with both CBRE and client global operational standards. Analyses the needs of relative departments and establishes priorities for infrastructure design, Data Center expansion, and implementation to develop new and/or modify the company’s critical facilities, mechanical and electrical systems and day-to-day operations. Selects, develops, and evaluates personnel to ensure the efficient operation of the assets deemed critical to business uptime.

Note: Roles can have an internal or external client focus. Can involve company-hosted, web-enabled solutions or can include project-based jobs in conjunction with Professional Services and outsourcing functions. Critical environment processes exist to operate and maintain the critical infrastructure supporting IT operations within the data center space. These processes will be deployed with initial and periodic training to ensure understanding and repeatable results.

Responsibilities

• Works and executes with direction

• Works within the team

• Has primary responsibility for ensuring maintenance/ repairs of site-critical facility infrastructure or a Data Center are planned and executed to the best interest of the business.

• Acts as a mentor for more junior employees and assists in their career development.

• Will assist with staff scheduling

• Expertise in technical disciplines such as: Electrical Systems, Mechanical Systems, Building Maintenance/ Automation.

• Can assist in the design and build out of new facilities

• Responsible for Facilities related Asset and Inventory management.

• Can develop training curriculum for customers or junior team members.

• Reports to and interacts with management regarding the status of projects.

• Standard across company:

• Participates in recruiting efforts.Continually raises the bar.

• Is active in the training and/or development of others.

• Executes vision and goals for the team or department.

Complexity of Work/Independence

• Works on problems of diverse scope where the analysis of data requires evaluation of a variety of factors.

• Work requires creativity and judgment.

• Deals with technically challenging issues.

• 80% of this position is tactical, 20% is strategic.

• Is singularly focused on one location.

• Regularly applies theory to decision making.

• Contributes to strategic discussions with senior management.

• Work and projects are generally assigned and monitored by more senior management.

• Free to make decisions and explore unique solutions for day to day effectiveness in their job.

Knowledge and Skills/Business Acumen/Education and Experience

• Ability to transfer knowledge in layman’s terms.

• Effectively manages resources.

• Demonstrates strong problem solving skills.

• Maintains poise under pressure.

• Is able to apply solid business principles to decision making within department.

• Can analyze competing projects, assess technical risk, and communicate impact to the business.

• Strong verbal and written communication skills.

• Strong attention to detail and organizational skills.

• Strong project management skills.

• Strong judgment and instincts.

• Able to prioritize in complex, fast-paced environment.

Education/Experience:

• Bachelor’s Degree or combination of education and relevant experience

• Electrically Qualified

• Typically requires 4-7 years of relevant technical work experience

• CDCDP / CDCTP Data Centre professional or similar certification beneficial

Leadership/Interpersonal Skills/People Management

• Leadership is exhibited by running effective projects within established deadlines and budgets

• Effectively allocates resources.

• Acting as a resource to others on the team, Providing quality documentation of their work.

• Can have limited people management responsibilities.

• Insists on the highest standards from self and others. Drives accountability for results.

• Admits and takes ownership for mistakes.

• Knows when to ask for help.

• Keeps others informed of information that contributes to the performance of the team, department or company.

• Engenders trust and respect in all working relationships.

• Strong influencing skills and negotiation skills.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)