JOB REQUIREMENTS: Description A grand opportunity awaits as a Grand Experiences Supervisor: Serve as liaison between Grand Experiences Manager and the Activities Representative & Coordinator, Concierge, and Geneva Club Teams. The Supervisor will observe and step in when necessary to provide consistently high quality experiences to our guests and will also be responsible for managerial tasks as assigned. Our Team is looking for People Pleasing individuals who want to do the following: Turn our guest\'s ordinary day into an extraordinary day Love where they work Be appreciated for what they bring to a team Learn and grow with a company who truly values it\'s people Grand Geneva is now hiring full-time and part-time team members with fantastic benefits! Grand Perks: Flexible Scheduling Work 1 day a week get a ski pass* Free meals every shift made by our talented culinary team Paid vacation days Golf, Ski, & Spa discounts Hotel room discounts as low as \$49 per night WELL Spa Gym membership for \$16 per paycheck Advancement opportunities across the property and US Friendly work atmosphere Holiday, jury duty, & bereavement pay Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits Recognition programs (aka get paid to celebrate) The Responsibilities: Oversee and ensure the quality of programming. Developing new programming and the implementation of such. Assisting the Grand Experiences Manager in maintaining the daily. responsibilities sheets and weekly schedules, to include Geneva Club Administrative duties. Assist in purchasing through Birchstreet. Reserving, billing, creating and modifying classes in SMS Host. Supervise Coordinators to insure daily tasks are completed. Supervise Activities Representatives to insure daily tasks are completed. Ensure all food and beverage standards are being followed Act as Liaison between Culinary staff and Geneva Club Butlers. Be aware of scheduling needs and make adjustments as needed on a daily basis. Be a good example of remaining flexible and adaptable when circumstances change and maintaining a positive attitude at all times. Be able to step in as a Coordinator and/or Activities Representative, Concierge, or Geneva Club Butler as needed. Instrumental in the marketing of daily, weekly and monthly schedule of events through approved collateral and/or daily broadcast. Diligent monitoring and adaptation of newly implemented activities and experiences to ensure proper documentation and consistent presentation. Continual monitoring of team function, morale and performance and communication of such to Grand Experiences Manager. Special projects as assigned. The Qualifications: Two- or Four-year college degree preferred High school diploma or equivalent required. Previous experiences in event planning, catering or recreation preferred. Previous Supervisory Experience... For full info follow application link. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/A26941A3CB364E72