Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Functional Description:

Storage tower is part of Distributed Infrastructure & Data Services - DI&DS tower (Global Infrastructure) and provides 7x24x365 management and support for American Express’ enterprise Storage services.

Purpose of the Role:

The Engineer role will deliver new automation capabilities to drive efficiency & customer experience while consuming various Storage infrastructure services. The Storage team manages the delivery lifecycle of infrastructure builds, configuration, capacity planning, monitoring, and provisioning services to fulfil data capacity demands of enterprise application teams. The automation is extensively used for delivering daily operations, embedding self-service, self-healing and programmatic interfaces, including deployment, upgrades, administration of Storage infrastructure, compliance, availability, and cost-effective data storage solutions.

Responsibilities:

• Build & deploy software & APIs driven capabilities for driving automation led Storage infrastructure services, such as provisioning, monitoring, build/configure, self-service, self-healing, and backup solutions.

• Drive the framework, development & delivery of automation products, to deliver efficiency in routine tasks like provisioning, catalogue, slack-based self-service capabilities, monitoring, web APIs, as well as new capabilities enhancing customer experience, productivity, compliance, and overall availability of Storage systems.

• Manage complete SDLC phases of automation deployment, and drive CI/CD pipeline for software release. Use Agile methodology for faster & efficient code development.

• Ensure bug-free & best practices-based software solutions that are built using standard reference architecture, robust & resilient product designs, code development, testing & release management in Production.

• Execute Service delivery for projects to improve availability, reduce costs and enhance customer experience. Knowledge of ITIL based Storage Infrastructure support processes, including incident, problem, and change management is required.

• Note: Schedule may be a non-standard work week to ensure 24x7 coverage.

MINIMUM QUALIFICATIONS:

Experience:

• Around 6 - 8 years of proven experience of Infrastructure Automation, Storage products domain, Rest APIs, and Software development for delivering. Knowledge of infrastructure Rest APIs framework, and scripting with Python, FLASK, Django is a must, along with experience of CI/CD pipeline & AGILE tools / methodology.

• Full stack software development is a requirement that includes front-end software tools, including React/Node JS, Ansible, and good experience working with RDBMS - SQL

• Server, MySQL, PostGres DB.

• Additional weightage will be given for knowledge of PowerShell, and tools such as - .NET, IIS, HTML/PHP & BASH scripting.

• Preference given to candidates with good knowledge and understanding of Storage Technology landscape of industry products, in context of Dis-aggregated Storage & Software-defined Storage, Scale-out SAN / NAS / Object and Backup products.

Academic Background:

• Minimum Bachelor’s degree in Computer Science / Management Information Systems, or equivalent experience preferred.

Behavioral Skills/Capabilities:

• Self-motivated with strong communication skills, both verbal and written

• Ability to handle multiple tasks, set priorities, schedule, and meet deadlines (work under pressure and prioritize tasks)

• Excellent interpersonal skills including strong decision making, communications (verbal and written) and negotiation skills.

Enterprise Leadership Behaviours

• Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective

• Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential

• Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage  

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• Support for financial-well-being and retirement

• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• Generous paid parental leave policies (depending on your location)

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Technology

Primary Location: India-Haryana-Gurgaon

Schedule Full-time

Req ID: 24004117