This posting has been extended beyond the initial anticipated closing date

• This position is eligible to work in a hybrid work model (combination of in-office and remote days). *

JOB SCOPE

Assists in the planning, forecasting, implementation, and identification of resource requirements for network systems of high complexity. Designs and establishes protocol compatibility standards, develops and implements network enhancements and makes recommendations for improvement. Responsible for implementation of network architecture and designs.

DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experience.

Participates in DOCSIS planning/deployment operations, network architecture design and engineering.

Integrates and schematically depicts communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations.

Evaluates new products, performs network problem resolution.

Assists in the development and documentation of technical standards.

Use methods of procedures pertaining to cmts config files, upgrades, and any network changes that may happen on the HFC network that would affect the modem's performance.

Designs and establishes protocol compatibility standards, develops and implements network enhancements and makes recommendations for improvement.

Assists in cable modem, QOS, and Cable Modem Termination System (CMTS) implementation.

Works on projects/ systems/issues of medium to high complexity surrounding network planning, configuration and optimization.

Provides escalated tier support across organizations and to third party vendors.

Works on one or more projects as a project team member, occasionally as a project team lead.

Comfortable working in a team environment, as well as being able to perform duties in at times a fast-paced environment and the ability to learn new technology quickly.

Coaches less experienced staff.

Adhere to industry specific local, state, and federal regulations, as applicable.

Knows, understands and follows company policy.

Performs other duties as requested by supervisor.

BASIC/MINIMUM QUALIFICATIONS Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience Minimum four (4) years of Data Network Experience Must be able to work the following shift: Sunday thru Friday from 8:00PM - 5:00AM ADDITIONAL JOB QUALIFICATIONS Ability to use personal computer and software applications Data networking knowledge (OSI Model, TCP/IP, Optical Transport) Ability to work in a team environment Advanced knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols Advanced knowledge in network design, network architecture, protocols and network topology Knowledge in TCP/IP and the OSI Model Advanced knowledge in using ticketing and software tools to support the current operations. Ability to perform duties in a very fast pace environment and ability to learn new technology quickly Advanced knowledge of basic network devices and basic network appliances Ability to use the following office equipment telephone, copier, fax, and calculator Advanced knowledge of network designing software, such as Visio Ability to use personal computer and software applications Knowledge of Microsoft Office

PREFFERED JOB QUALIFICATIONS

Knowledge of Ethernet, SNMP, DOCSIS (3.0 and higher), DAA, Network monitoring, RF transmission, and transport technologies and protocols

Experience with basic network devices and basic network appliances (Arris/Cisco and other - CMTS)

Knowledge of company products and services WORKING CONDITIONS