Overview The ideal candidate will be a bright, energetic, customer service-oriented IT professional with preferably 1-3+ years of experience in computer systems administration, possess strong time management skills, reasonably current knowledge of IT products, standards, practices, and support infrastructures. Critical thinking, strong troubleshooting and problem resolution skills are a must. Work location will be El Segundo, CA.

Responsibilities

• Manage conference rooms at three Tecolote locations
• Coordinate with front office and security in preparation for large meetings
• Secure and configure computer hardware
• Troubleshoot hardware and software issues
• Handle hardware upgrades
• Work with third party vendors to provide
• Network support and troubleshooting
• Attention to Detail
• Providing meeting support services for approximately 50 events per year
• Providing on-site IT support throughout the duration of each meeting

Other Requirements:

• Proficiency with business tools and technology, including Microsoft Office. The ideal candidate understands Zoom, Zoom Rooms, MS Teams, Google Meets and has the ability to quickly learn other tools as necessary.
• Salary Range $50,000 - $60,000

Skills Required

• 1-3 years of IT experience
• Technical Support
• Computer Networking
• Customer Service
• Bachelors degree preferred
• US Citizenship is required
• The ability to obtain and maintain a security clearance is required
• Excellent communication and customer service skills

Education

• The minimum educational requirement is a high school diploma.

Benefits We offer competitive salaries commensurate with education and experience. We have an excellent benefits package that includes:

• Comprehensive health, dental, life, long and short-term disability insurance
• 100% Company funded Retirement Plans
• Generous vacation, holiday and sick pay plans
• Tuition assistance

About Tecolote Research Tecolote Research is a private, employee-owned corporation where people are our primary resource. Our investments in technology and training give our employees the tools to ensure our clients are provided the solutions they need, and our very high employee retention rate and stable workforce is an added value to our customers. Apply now to connect with a company that invests in you. View all career opportunities: www.tecolote.com Follow us on social media: LinkedIn | X @TecoloteInc | Facebook [EOE/M/F/Disability/Veterans]