About Liquid I.V.

Liquid I.V. is a functional hydration company based in Los Angeles, CA. Acquired by Unilever in 2020, Liquid I.V. is the #1 powdered hydration brand in America, delivering superior hydration than water alone. Liquid I.V. utilizes LIV HYDRASCIENCE™, a science-backed formula designed with an optimized ratio of electrolytes, essential vitamins, and clinically tested nutrients to turn ordinary water into extraordinary hydration.

Liquid I.V.’s great-tasting flavors contain 3x more electrolytes than the leading sports drink, have 5 essential nutrients and vitamins, and are vegan, gluten-free, non-GMO.

Liquid I.V. believes a healthier world for all begins with equitable access to clean and abundant water. The brand partners with leading water, humanitarian, and community-based organizations to advance innovative solutions and help communities both expand and protect their clean water access. To-date, Liquid I.V. has donated over 54 million servings to people around the globe and has committed to donating a total of 150 million servings by 2032. Over 1% of the company’s revenue goes directly to its impact program.

Liquid I.V. is available online and in-store at over 40,000 retailer doors across the United States. Liquid I.V.’s product offerings include Hydration Multiplier ® and the brand’s most innovative launch to date, Hydration Multiplier® Sugar-Free. Additional product offerings include: Hydration Multiplier® + Energy, Hydration Multiplier® + Immune Support, Hydration Multiplier® + Kids, Hydration Multiplier® + Gut Health, and Hydration Multiplier® + Sleep.

To learn more, visit www.liquid-iv.com and follow @liquidiv on Instagram, TikTok, Facebook, and X.

We're excited to expand our team with a B2B Order Management Manager. Come join us!

About the role:

The B2B Order Management Manager is the owner of the order management function at LIV. This means they’re the hub of the LIV operations team – able to understand the conflicting priorities of the many supply chain departments and customers involved and chart the best course for LIV’s continued success. We’re currently building out the order management function and the order management system in our ERP, and this candidate will play an outsized role in shaping the vision of LIV operations for years to come.

Functions and duties of this role include, but not limited to:

• Build and lead the B2B Order Management team at LIV.

• Build and implement the OMS at LIV – Integrate with tech and other departments across LIV and Unilever to build best in class technology to deliver outstanding service.

• Build and manage a team of order analysts, specialists, and coordinators to handle all B2B orders from customer submission through fulfillment and invoicing.

• Build processes and procedures to ensure LIV creates and maintains a forward looking, best in class, and sustainable order management team.

• Connect with Sales regularly to make sure they’re receiving the best information about their customers and are delighted with the order management function.

• Partner with the Logistics and Distribution Manager and their team to ensure inventory and transportation is in the right place at the right time to make sure customer OTIF rates are maintained at best-in-class levels.

• Partner with the Accounts Receivable Manager to work through any invoicing issues, research and resolve any LIV related deductions.

• Present data to both peers and senior leaders at LIV on a regular cadence that keeps them informed of trends in the marketplace and LIV performance.

Qualifications:

• Bachelor’s Degree (preferably in business, economics, or another business-related field).

• Minimum 5-7 years’ experience in CPG or beverage company.

• Minimum 2 years leading a diverse team.

• Ability to manage multiple priorities and think tactically as well as strategically.

• Ability to work with tech – Dynamics 365 a plus – and design order management systems: first conceptually, then with our tech team.

• Able to adapt and think critically under pressure in a constantly changing and sometimes ambiguous environment.

• Strong organizational skills and attention to detail; dependable and accurate.

• Highly proficient in Microsoft Office (Excel, Word, and PowerPoint) and/or other data analysis/presentation toolsets.

• Comfortable presenting to both senior leaders, peers, and direct reports- able to drive message and action across all levels of the organization.

• Quick learner – not afraid of testing new programs, ways of working, or strategy. Constant seeker of untapped knowledge.

• Demonstrated ability to interact with vendors and colleagues in a thoughtful and attentive manner.

What We Give:

• 100% company-paid medical, dental and vision insurance for employees (PPO, HMO and Kaiser options).

• A 401k plan with company match, short and long-term disability coverage.

• A generous PTO and sick policy that includes 13+ paid annual holidays.

• Wellness classes (fitness, mental health, nutrition, finance, etc.).

• An Employee Assistance Program, including membership for guided meditation for all employees.

• Monthly tech and wellness stipend.

• Opportunities to participate in our Giveback Mission to help Change The World.

• Copious amount of Liquid I.V. product to keep you Fueled for Life’s Adventures!

Work Environment:

• Typical office environment with flexibility for industry events.

Candidates must be authorized to work in the United States without sponsorship.

The expected base salary range for this position is $115,000 to $130,000. The exact base salary is determined by various factors including experience, skills, education, geographic location, internal company equity, and budget.

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions expected of the role. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to the company’s mission, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Liquid I.V.

We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard, and empowered to bring their full, authentic selves to work.

Liquid I.V. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.