Overview

Are you looking for a career where you get to help patients be independent, healthy, and comfortable? As part of the Fairview Home Medical Durable Medical Equipment Team, the Service Coordinator has direct responsibility for all aspects of service delivery. Join M Health Fairview where we're driven to heal, discover, and educate for longer, healthier lives!

This position will work out of our Southdale Medical Building in Edina, MN. This opportunity is a benefit eligible, 1.0 FTE commitment (80 hours over 2 weeks). The schedule is day shift only and weekday only. Our benefits package includes medical, dental, and vision coverage, a 403b Retirement Savings plan, and more! We encourage staff development and support

Responsibilities Job Description

The DME Service Coordinator ensures processes are in place to support an exceptional customer service experience, high quality therapeutic equipment is available and easy to understand and use, and DME equipment and processes are effectively integrated into business and clinical operations. This position coordinates care protocols and DME set-ups for Home Medical Equipment patients.

Additional responsibilities involve:

• Developing, implementing, and handling inventory control processes.

• Ensuring patient care needs are served in a timely manner

• Setting up equipment and delivering quality education

• Coordinating equipment data management and analysis efficiently

• Providing timely and accurate compliance information to providers

• Facilitating effective claim processing

Qualifications

Required:

• 2 years of customer service experience

• BLS Certification (or required to possess within 2 months from hire date)

Preferred:

• Associate or Bachelor's Degree in a healthcare or similar work experience

• 2+ years in a direct patient care setting

• Experience fitting DME equipment

EEO Statement

EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status