Minimum qualifications:

• Bachelor's degree or equivalent practical experience

• Candidates will typically have 4 years of experience in operations management and working in policy compliance, content analysis, regulatory response, or Trust and Safety

Preferred qualifications:

• Experience in operations management, or management consulting

• Experience using established frameworks such as Six Sigma to drive process improvement, process design, process management, and the change management necessary to drive adoption of new practices

• Excellent written and verbal communication skills, with the ability to craft clear and concise narratives and present them to a range of stakeholders

• Excellent analytical and problem-solving skills, with the ability to identify key questions, critically assess data, and generate data-driven insights and impact

• Ability to work independently, complete projects in a timely manner, and navigate and influence cross-team stakeholders with excellent leadership skills

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

In this role, you will be responsible for leading complex, multi-disciplinary projects across our global Child Safety teams to drive strategic response to, and get ahead of, emerging risk areas. You will create structures and thought leadership to drive cross-functional consensus on business needs. You'll work in close partnership with Legal, Compliance, Policy, Product, and Engineering as an integral member of cross-functional product teams. In additions, you will help identify risks and clearly communicate goals to project stakeholders. Your work spans multiple teams, time zones and hemispheres, and it's your responsibility to drive end-to-end execution.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

• Develop strategic partnerships, conduct risk assessments, and implement tailored solutions for critical areas of child safety.

• Coordinate, collaborate, and establish the priority of emerging risks across functions and teams within Trust and Safety, as well as cross-functional teams such as Legal, Compliance, Policy, Product, and Engineering.

• Oversee the management of regulatory responses, including external and internal audits in partnership with regulatory readiness and compliance teams.

• Demonstrate a comprehensive understanding of core processes, workflows, and systems to align global business needs, identify opportunities for improvement, and integrate intake processes and other strategic initiatives.

• Lead complex projects with multiple stakeholders to enhance abuse detection systems and mitigate user harm.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCPEEOPost.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.