This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees .

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer .

About Us

At Hotel X, we look for people who are ready to show up and change the world, one interaction at a time. You will love to have fun and look for ways to say yes. Problem solving will be your forte and you will know how to bring that competitive edge by delivering exceptional experiences for our guests, every time! You will enjoy being surrounded by luxury and understand the importance of the finer details.

Your day to day

Your positive attitude, an d genuine desire to connect with people will ensure every guest feels truly valued. An organized and systematic approach to work, coupled with a meticulous eye for detail will see you easily succeed in this role . We're a dynamic team that effortlessly juggles multiple tasks and are quick to respond to guest needs, whether it's valet parking, room service, or concierge requests. W e're not just hosts; we're also local experts, providing insights on sports events, attractions, and the finest local dining options . The world comes to us, and we embrace the diverse nature of our guests and c ollaborate seamlessly to ensure every stay guarantees an unforgettable Hotel X experience.

What we need from you

We're seeking individuals who have a passion for the hotel industry and / or e xperience in luxury service or similar high-level customer focused industries . Demonstrated capability of forging strong relations hips, a service-oriented mindset, resilience and flexibility are key . Familiarity with Opera or other Hotel PMS is a bonus . K nowledge of the local area to provide guest recommendations is highly valued. If you hold an open or manual driver's license and an RSA, you're jumping straight to the top of the list!

This role is Casual. You will have the opportunity to flex hours based on business requirements so flexibility to work a rotating roster is essential.

What we offer

As a valued member of our dynamic team, you will have access to:

• Fun!!! Enjoy team building, regular events, and a vibrant atmosphere

• *The IHG Employee Room Benefit & Friends and Family Program *

• *Sales incentives and recognition schemes *

• Hotel X pays for 100% of 6 therapy, mental health, or coaching sessions each year plus access to a variety of well-being resources

• *Career development, mentoring and community support opportunities *

• The chance to experience a unique Hotel environment, a little different to the norm!

Come and discover the ultimate experience of luxury, hospitality and style at Hotel X. Email your cover letter and resume to hr@hotelx.com.au .

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.