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Bose Corporation Senior Automotive Account Specialist - R25804 in Bloomfield Hills, Michigan

Job Description As a member of our Automotive Systems Division, you will be supporting our North America OEM and Tier 1 customers.

You will be part of our Global Account Services team responsible for performing order-to-cash process related tasks including setting up new customers, price maintenance, managing customer orders and EDI, issuing invoices, and supporting accounts receivable activities.

As an Account Specialist you will: Perform contract review on any new price agreements, communicate with customers to revise them and manage price updates in our ERP system accordingly. Complete new customer setup with or without EDI in SAP Manage customer orders before and after SOP with proper internal and external communication and order / scheduling agreement setup in SAP Support timely billing and invoice issuing and submission to our customers Support accounts receivables exception management and clarification / escalation with the customer Communicate with OEM and Tier 1customers by email, telephone or occasionally in person Manage customer portal sites to receive orders, price agreements or other information. Clarify any new customer requirements for order-to-cash process and support to define our internal processes to satisfy these requirements Collaborate closely with Account Managers as well as with other team members both locally and globally Support internal forecasting activity by maintaining data in our business planning system Support internal reporting and process control Implement and document new or changed processes Demonstrate continuous improvement by proposing and completing local improvement initiatives and participating in global initiatives. Ensure Best Business Practices regarding communications, collaboration and escalation as needed. Experience: 5- 10 years

Bose is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. For additional information, please review: (1) the EEO is the Law Poster (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf); and (2) its Supplements (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm). Please note, the company's pay transparency is available at http://www.dol.gov/ofccp/pdf/EO13665PrescribedNondiscriminationPostingLanguageJRFQA508c.pdf. Bose is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to Wellbeing@bose.com and let us know the nature of your request and your contact information.

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity Please see job description for required skills.

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