Job Family: Customer Services

Req ID: 397977

Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.

As part of our Global Services organization, we are looking for a Japanese speaking Services Project Manager based in Penang to coordinate services projects and driving customer’s value realization. This role will execute the project within the defined targeted outcomes, such as financial, schedule, scope and quality, while ensuring customer’s satisfaction.

Responsibilities:

· Review customer requirements and project scope

· Ensure the projects on-time delivery

· Enforce project change management process

· Support the project risk management

· Perform project quality management and manage compliance to standards, rules and regulations

· Measure project performance and provide updates regularly for a realistic project forecast

· Manage and resolve issues with all necessary internal and external stakeholders

· Manage stakeholder expectations and execute project communication

· Actively seek and provide feedback from project team members, managers and customers

· Assist the Program and Resource Manager to set up the project team

· Share experiences and support improvement initiatives in the project

· Align the project schedule with solution releases and value realization plan

· Define and agree to the project roles and responsibilities with the customer

Mandatory Requirements:

· Minimum Bachelor's Degree in any discipline, preferably in Engineering or Computer Science or similar technical discipline

· Excellent communication skills in Japanese, Mandarin & English (verbal and written)

· At least 3 years of international project management experience

· Good analytical and problem-solving skills

· Have knowledge of Project Management Process

· Open for Malaysian & Japanese nationals only

Nice to have Requirements:

· Working knowledge on SDLC, Agile or other Software Delivery Framework

· PMP or equivalent Project Management certification

· Working experience in IT Software Development or Project Management

· Good understanding of digital manufacturing IT System around ERP, CRM, PLM, MES and other Enterprise Systems

Working at Siemens Software

Why us?

Working at Siemens Industry Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software.

Siemens Software. Transform the everyday.

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