Position Purpose The City of Arvada operates the West Woods Golf Course with a restaurant and banquet room; responsible for selling food and beverage and to serve guests in a warm, friendly and professional manner.

Tip Eligible Position*

Job Functions / Scope of Authority

ESSENTIAL JOB FUNCTIONS

Provides excellent customer service to patrons of the golf course facilities, serves meals in a professional and timely manner;

Greets customers warmly and with a smile, proceeds with standard sales approach; has thorough knowledge of menu contents, daily specials and knows basic preparation of each (baked, fried, broiled, portion size, approximate time, etc.)

Has thorough knowledge of beverages, i.e. house brand liquors, liquor, beer and wine that is available; knows special beverage promotions;

Works in an organized, expedient manner, anticipates guests' needs;

Clears dishes and tables as needed;

Assists bus person when possible;

Keeps stations and work areas clean;

Performs all side work duties, works opening and closing as directed; helps where needed in restaurant; attends departmental meetings; other duties as assigned. Working Environment / Qualifications ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES

Must be 18 years or older

Must be able to work evenings and weekends and some holidays

Must have good interpersonal skills- ability to establish and maintain effective working relationships and supervisors, other employees, and the general public.

Previous customer service or waiting experience helpful

Ability to communicate with others, ability to use good judgment;

Ability to work independently, ability to maintain a clean and neat appearance, ability to maintain adequate attendance, ability to follow instructions, working knowledge of all menu items and their presentation, ability to work with a P.O.S., handle and reconcile cash banks, ability to lift/carry up to 50 pounds.

Vision Mission Values

Vision: We Dream Big and Deliver Mission: We are dedicated to delivering superior services to enhance the lives of everyone in our community. Values: Innovation: We excel in creativity, flexibility and the use of best practices while valuing diverse backgrounds, ideas and perspectives. Passion: We are a high performing, inclusive team inspiring each other to pursue excellence. Opportunity: We value our diversity, embrace possibilities, face challenges, persevere and take action to deliver quality results

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at the City of Arvada, where employment is based upon personal capabilities and qualifications without discrimination because of race, religion, color, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, marital status, pregnancy, age,medical condition, handicap, or disability or any other protected characteristic as established by law. The city will comply with all applicable federal and state laws and city policy in providing equal employment opportunities.