Description:

Five-star Hyatt Regency Amsterdam , brings botany & sustainability to life with an award-winning living interior, botanical inspired guestrooms, a passion for discovering our up and coming East neighborhood and a buzzing Indonesian Restaurant, Mama Makan.

We are looking for a Front Office Intern!

‘Do you like to care for people so they can be their best?!’

YES, because you want…

• to be a buzzing central centipede and part of a dynamic team;

• to work on front office related projects;

• to maximize guest satisfaction, providing them with excellent experiences: from the arrival until the departure (and even after!);

• to identify VIPs and/or other special requests;

• to be a personal concierge to make every stay a personalized and memorable one.

What’s in it for YOU?

General Perks:

• An entry to the Hyatt Family, a place where we care for people so they can be their best;

• 20% Discounts at our F&B outlets;

• A guest experience in your own city with a complimentary overnight stay, cocktails & dinner for two;

• Uniform provided and laundry is taken care of in house.

• A monthly allowance of EURO 750

Wellbeing:

“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose”

• To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge as Hyatt's wellbeing assessment tool "Hyatt Well-Check"

• Social Activities; Team building outings, Sports/wellbeing activities

• Hotel gym access

Development:

“Careers at Hyatt don’t have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based an employee’s individual circumstances and take the form of a career lattice”

• International working experience with future international transfer happily facilitated.

• Personal development plan, in order to reach your full potential.

• A wide range of development tools through the Hyatt Learning platform for all colleagues; from e-learning to classroom sessions, Hyatt provides different solutions, depending on how you learn best (example: Excel courses, Leadership series etc.).

Diversity:

“Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all”

• An International team of over 15 different nationalities

• Focus on Diversity, Equity and Inclusion within our team. Through employee support groups (HyPride & Women@Hyatt), workshops and classroom trainings

Qualifications:

So, if YOU are…

• currently enrolled in a Hospitality or Tourism related degree;

• good at building relationships with guests and colleagues alike;

• available for five months or longer;

• hands-on, pro-active and enthusiastic;

• not afraid to make decisions;

• detail-oriented and approachable;

• very communicative in English and (preferably) in Dutch;

• legally allowed to work in the Netherlands,holding an EU/EEA passport or enrolled in a Dutch Institution (we do not assist with Visa / permit applications).

Then please send us your CV andall the reasons why WE are what YOU are looking for!

Primary Location: NL-NH-Amsterdam

Organization: Hyatt Regency Amsterdam

Job Level: Full-time

Job: Front Office

Req ID: AMS001420

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.